ctk66 Privacy Policy — Your Information Is Protected

Last Updated: January 2026

Introduction & Scope

1 About This Policy

ctk66 is a trusted online betting and casino platform in Bangladesh. We believe that protecting user privacy is a fundamental responsibility. This privacy policy explains how ctk66 collects, uses, stores, and where necessary shares your personal information with third parties.

By using our website or services, you agree to the terms of this privacy policy. This policy applies to all services of ctk66 — from account registration to transactions, gaming activities, and customer support.

This policy may be updated at any time. We will notify you of any significant changes.

What Information We Collect

2 Types of Personal Information

ctk66 may collect the following types of information:

Identity Information

Full name and username
Date of birth (for age verification — minimum 21 years)
National ID card or other government-issued identity document
Contact address

Contact Information

Mobile phone number
Email address

Financial Information

bKash, Nagad, Rocket, or Upay account number (for transaction processing)
Deposit and withdrawal history
Betting and gaming transaction records

Technical Information

IP address and device type
Browser information and operating system
Site visit time and session data
Information collected from cookies and similar tracking technologies

3 How We Collect Information

We collect information in the following ways:

Direct collection: When you fill in account registration, login, deposit, or withdrawal forms.
Automatic collection: Through cookies and server logs while you browse our site.
Third parties: Through identity verification or payment processing providers.

Use of Information & Purpose

4 Why We Use Your Information

ctk66 uses collected information for the following legitimate purposes:

Account management: Creating, verifying, and keeping your account secure.
Service delivery: Operating betting, gaming, and transaction services.
Age verification: Ensuring the platform is used only by those aged 21 or above.
Financial transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Customer support: Resolving your issues through 24/7 live chat or email.
Fraud prevention: Detecting suspicious activity and keeping your account secure.
Legal compliance: Complying with applicable laws and regulations.
Platform improvement: Analysing user experience to improve service quality.
Communication: Sending important policy change notices or account-related notifications.

We never sell your information or disclose it to unauthorised third parties.

Information Sharing & Disclosure

5 When Information Is Shared

ctk66 may share information in limited circumstances and under strict controls:

Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (such as bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners are required to comply with our privacy standards.

Legal Obligations

We may be legally required to disclose information in response to court orders, lawful requests from government authorities, or to comply with applicable law. In such cases, we disclose only the minimum necessary information.

Security-Related

Information may be provided to relevant authorities to prevent or investigate fraud, money laundering, or other illegal activities.

ctk66 never sells your information to third parties for marketing purposes or commercial gain.

Data Security Measures

6 How We Protect Your Information

ctk66 uses industry-standard security measures to keep your personal and financial information safe. Our platform uses SSL encryption, which secures all data transfers between your browser and our servers.

SSL Encryption: All data transmissions are secured with TLS/SSL protocol.
Secure Servers: Information is stored on high-standard secure servers.
Access Control: Only authorised staff have access to your information.
Regular Audits: Security measures are regularly tested and updated.
Password Protection: Passwords are stored in encrypted format, never in plain text.
Two-Factor Verification: Additional verification steps are taken for suspicious login attempts.

Please note that no method of data transmission over the internet or electronic storage system is completely secure. We make every effort, but complete security cannot be guaranteed. It is your own responsibility to keep your account password confidential and to log out of your account after using an unfamiliar device.

Cookie Policy

7 What Cookies Are and How We Use Them

Cookies are small text files that your browser automatically stores on your device. ctk66 uses cookies for the following purposes:

Essential cookies: Indispensable for the site's core functionality, login sessions, and security.
Functional cookies: Help remember your preferences (language, settings).
Analytics cookies: Used to analyse user behaviour and improve the site experience.

You can control or decline cookies through your browser settings. However, disabling cookies may limit some functionality of the site.

Data Retention Period

8 How Long Information Is Stored

ctk66 retains your personal information for as long as your account is active or as needed to provide services. Even after account closure, we may retain certain information for the following reasons:

To comply with legal and regulatory obligations
To maintain records of financial transactions
For dispute resolution or fraud investigation
To enforce our terms and conditions

When no longer relevant or when the legal retention period has passed, we securely delete or anonymise the information.

Your Rights & Controls

9 Your Rights Over Your Information

As a ctk66 user, you have the following rights:

Right to Access Information

You have the right to know what information we hold about you and to receive a copy.

Right to Correction

You can request that incomplete or inaccurate information be corrected.

Right to Deletion

In certain circumstances you can request that your personal information be deleted (except where required by law).

Right to Object to Processing

In certain circumstances you can object to the processing of your information.

To exercise these rights, contact us at: [email protected]

Protection of Minors

10 Age Restrictions

ctk66 strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.

Age verification measures are in place during the registration process. If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

If you believe that a minor has opened an account on our site, please contact us.

Policy Changes

11 Privacy Policy Updates

ctk66 reserves the right to update or amend this privacy policy at any time. For any significant changes, we will:

Post the date of the latest update on this page.
Send a notification to your registered email or account.
Display a visible notice on the site.

Continued use of the site after changes are made will be considered as your acceptance of the revised policy. We therefore recommend checking this page regularly.

12 Interpretation & Enforcement of the Policy

In the event of any dispute or ambiguity regarding this privacy policy, ctk66's interpretation shall be final. If any part of this policy is found to be unenforceable for any reason, the remaining parts will continue to be fully effective.

This privacy policy must be read together with our Terms and Conditions, and both documents together form the complete agreement.

ctk66's Privacy Policy